When the number of available spots for a lesson is fully booked, a lesson is considered to be full. If a member still wants to have a chance to attend the class, they can put themselves on the waiting list. As soon as someone who has made a reservation decides to cancel, all people on the waiting list will be notified at the same time that a spot is available. Whoever acts first gets a spot for the class.
Tip: If you see that you often have a waiting list for the same classes and you actually have space left, it is advisable to see if you can make some more spots available for OneFit. In the monthly data insights we indicate which classes you can optimize. If you would like advice on this, please contact your partnership manager or firstname.lastname@example.org.
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