How does the invoice work?

We use the excluding VAT price with two decimals after the decimal point for our calculations. Small rounding differences may occur.

 Calculation example:
Price agreed per check-in inclusive 9% VAT: € 7,50
Price agreed per check-in exclusive 9% VAT: € 6,88

Graduated discount: 10% discount at 100+ check-ins
VAT percentage: 9%
Total check-ins period x: 102

You agreed to a price of € 7.50 including VAT. A full price of €701,76 is shown on the invoice. If you share this with your last-time check-ins, 102, this amounts to €6,88 excl. VAT (€7,50 incl. VAT) per check-in.

On the amount of € 701.16 you add € 63.16 - (9% VAT) = € 764.92.

• How are the No-Show's included in the invoice and the payout?

We follow a 5% rule: if the amount of No-Show's exceeds 5% of your total expected reservations, then the no-shows will be paid out. The No-Show is your regular check-in price agreed in your contract.

• How are the Late cancellations included in the invoice and the payout?

When a OneFitter late cancels (i.e within the cancelation time) and if the spot is not filled in by another OneFitter, the following applies:

The difference (between filled spots v.s. late-cancels and no-shows) will be added to the total sum of no-shows and then paid out if >5% (following the No-Show rule).

Example:

The class situation at the end of cancellation lead time:

--> 8/8 spots filled (full class)

--> 3 late cancel which makes 5 spots filled out of 8
--> 2 spots filled again which makes 7 out of 8 full (6 check-ins and 1 no-show)

Result: the class had 8 reservations but only 6 check-ins, so we added 2 no-shows (1 from the Late cancel and one regular no-show) to your payout.

• I’ve raised my own rates. Does the compensation fee that I receive per OneFit check-in immediately change as well?

You are free to raise your own rates, however, this is separate from the fee per check-in that you receive from OneFit. If you have any questions about this, you can contact your partnership manager. 

• Why did I not receive the check-in fees for this period?

If you have an active partnership with us and have had check-ins at your location last month, but have not received a payment, you can contact your partnership manager.